When will my emails/Voicemails be answered?:
All emails will be answered as soon as possible. Please allow up to 24hr business hours
What does it mean when an item is listed as Back Order?:
It means its available for you to order, even tho it is not physically in our ware house. Once your entire order arrives it will ship. We recommend placing separate orders if you don't want you don't want your entire order held up because of back ordered items.
Whats my order status?:
You can check your order by logging in to your account. If you have not received a tracking number from us, your order has not shipped yet Or you may have entered in the incorrect email address, or its in your spam folder. Some iCloud emails may not receive our auto generated emails.
Can I cancel my order?: Yes. Please send an email, with subject line "cancel" plus your order number. Any order cancelled after we ship it, we be charged a restocking fee.
Can I Change/Edit my order?: Yes. But it may take 24/48 hours to get to your email. So we could still send out your order as originally ordered. Please include the edit order in your subject. If we ship you an item that you want to return, you will be subject to restocking fees.
I need to edit my shipping address?:
Please email and add in the subject line "edit address". Your email still may not be received until 24/48 business hours. If your order is shipped to the wrong address, you will have to cover reshipping.
Shipping Hours: Monday-Friday 8:00am-3:00pm Central time. Anything ordered after that as long as its in stock will ship the following day.
I paid for shipping, will my order ship faster:
NO, we are still shipping orders in the order that they are received. We will still ship your order via the shipping method you chose.
How do I track my order?:
Login into your account or, use the tracking number that we have provided. If you do not have a tracking number, your order has not shipped.
How do I know if my order has been shipped?:
By Loging into your account or, use the tracking number that we have provided. If you do not have a
tracking number, your order has not shipped.
I Haven't received my order confirmation:
Please email us your first and last name that was used on the billing address. So we can locate your order. It may be in your spam or you may have entered the incorrect email address.
Did my order go through?:
If you received an order number your order has gone through.
Can we ship ammunition to California? Only the legal items
Are we offering military discounts?:
Not at the moment.
Are there any coupon codes?:
Not at the moment.
If your questions wasn't answered. Please send us an email at @[email protected]gazines.com
Also for more information please click on Terms and Conditions link below: